Bethere or be square

I have just completed my first there months with a new ISP, BEthere, they are in fact a spin off of the O2 mobile phone network and separate from O2's own internet service provision arm.

I am very impressed by BETHERE, i get a 24meg ADSL2 connection, my download speeds which i have seen top out at 1.5mbps, which has made my internet usage a pleasure. I also get a permy IP address, a good ADSL WiFi router and the bethere user community is active and chatty on the websites forums.

Best of all the help desk staff are intelligent and friendly, most ISP help desks just want to you to hang up the phone ASAP, these guys obviously take pride in their work, the two support calls i have made were related to activation and a little support on my options in using my own ADSL modem (to facilitate the use of MONOWALL and IPSEC VPN's), on both occasions the phone was answered quickly and the person on the phone had great technical knowledge, no being shunted up the technical food chain to a 2nd level support person.

Well done to Bethere, keep up the great work.

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